FAQs


FAQs

How old do you have to be to jump on the trampolines?

Jumping on the trampolines is suitable for all ages!

What should I wear?

Wear comfortable clothes such as shorts, sweats, and t-shirts. No sharp objects such as belt buckles or clothing studs. No jewelry is permitted on the trampolines. Refer to our park rules for more details.

Do I need trampoline socks?

Yes! We require every jumper to wear Altitude Safety Socks (or your own as long as they have grips on the bottom), these socks can be purchased at any Altitude Park for $3 a pair. We enforce this rule to help keep our jumpers safe and parks clean! Safety Socks are wash friendly and may be reused at your choice!

Is food available?

Drinks and Concession Stand snacks are available at the cashier wrap.

Can I purchase tickets online?

Yes, you can book jump time online as well as birthday parties!

Do I have to purchase tickets in advance?

No, however, time slots often fill up quickly and without a reservation there is no guarantee space will be available.

Do I have to sign a waiver?

Yes, this is super important! Everyone who jumps on our trampolines must first sign our waiver. Those under 18 must have the waiver signed by their parent or legal guardian. The waiver is for first time guests at our location and/or it has been more than a year since you have last jumped here! If you have been here only with a daycare or school/church group we will not have your waiver on file. Only the waivers filled out online or on our kiosk in the park is what we have access to!

FAQs for Birthday Parties

How long do parties last?

Parties are for 2 Hours in Length!

What all is included in your party pricing?

We include everything other than your dessert! We have all the plates, napkins, utensils, trampoline socks, pizzas, bottled water, and your own personal party host that will handle all of your set-up, clean-up, and everything inbetween! We will also make a personalized name board with the birthday child's name on it and put out balloons!

Can I bring in my own food?

You may bring in a cake, ice cream, cookies, cupcakes, etc.  Any other outside food or drink (such as pizza) must be ordered through us! There are some exceptions if you book a party in our Private Room.  Please call us at 337-602-6650 or email GM@altitudelakecharles.com if you have any questions regarding our food policy!

What if I have more than 10 or 20 Jumpers?

Each additional jumper over the package allotment is $17!
Opening Hours
  • Monday - Friday 10:00AM - 9:00PM
  • Saturday 9:00AM - 11:00PM
  • Sunday 12:00PM - 8:00PM

Get Directions

(337) 602-6650